"The essential guide to community services" (covers the Melbourne Metropolitan area and regional services of statewide significance)
Community Referral Directory - Searchable Database - Contains Latest Quarterly Data Extract - ORDER NOW
Electronic versions are available for
a single PC or for multiple users on a computer network. Network version
costs are based on the number of individuals using the directory at any
one time.
OPTION OF QUARTERLY DISK DATA UPDATES AT REDUCED COST
The Searchable Database is available with the option of an additional 3 quarterly
data updates at reduced cost.
NOTE: Users of INFOCOM
software can also obtain updates of the Community Referral Directory
database for direct importing into their INFOCOM database.
To obtain the 2009/2010 Community Referral Directory (Print Edition), while stocks last, download the 2009/2010 Brochure and Order Form. (The Community Referral Directory will only be available in electronic form for 2010/2011)
BACKGOUND:
The "Community Referral Directory", previously published by Lifeline Melbourne (from 1994 to 2000), is now published
by the Community Referral Support Service (an information service provided by
Datascape). Datascape assisted Lifeline to produce both the printed and electronic
versions of the directory from 1998 to 2000.
The Community Referral Support Service gratefully acknowledges the dedication and effort of past staff of Lifeline
Melbourne who contributed to the establishment and production of early editions
of the Community Referral Directory.
The Community Referral Support Service will
continue to publish this important community resource as well as providing direct
data updates (in electronic form) to many community
and government organisations.
FEATURES:
Proven format which maximizes access to information from many different view points.
Includes information about many health, welfare and community support agencies providing many thousands of services.
Also includes numerous information entries intended to assist the referral process.
Entries are fully indexed with many cross-references designed for ease of use during telephone or face-to-face counselling.
A typical entry includes service description, contact details, web site address, eligibility criteria, hours, cost, languages
spoken, referral instructions and date updated.
Covers many services which are provided free of charge or at reduced rates to the general public.
Used by many community agencies in both hard copy and electronic form.
SUBJECTS COVERED INCLUDE:
Counselling and Family Services
Accommodation Assistance and Advice
Emergency Services
Age Specific Services
Legal and Financial Services
Ethnic Community Services
Health Services
Municipal Council Services
Many other subject areas
DIRECTORY ON DISK
Electronic versions of the directory provide
the ability to search on:
Subject (based on INFOCOM Thesaurus*)
Agency Name
Locality (suburb, municipality, region or postcode)
Area Served
Languages Spoken
Other (After Hours Services, Disabled Access, Public
Transport)
*The INFOCOM Thesaurus was originally based
on the "Thesaurus for Indexing Community Services and Resources" (4th
Edition) by Barry McIntyre and has since been thoroughly revised.
HARDWARE REQUIREMENTS:
Minimum PC configuration for single-user version:
IBM Compatible Pentium 150 MHz
32 MB RAM (64 MB preferred)
Minimum 20 MB free hard-disk space
SVGA Color Monitor (800x600)
CD ROM (for installation)
Mouse and Keyboard
Minimum configuration for network use:
SERVER
IBM Compatible Pentium II 266 MHz PC
128 MB RAM
Minimum 20 MB free hard-disk space
SVGA Color Monitor (800x600)
CD ROM (for installation)>
Mouse and Keyboard
NETWORK PC's (Same as for single-user PC above)
Further Information:
For further information about hard copy and/or
electronic options contact
Community Referral Support Service or obtain an Order Form.
